How to fix “frequency out of range” issues on PUBG

PUBG is not a game that you can play on a low end system. You need something that has at least 8GB of RAM for additional systems and low end systems usually do not have that much. That may be the case with a mid-level system, and the processing power needed to run the game. RAM and processing power are not the only requirements of PUBG. Other requirements if not met will stop you from running the game.

 "frequency out of range" issues on PUBG

Fix “frequency out of range” issues on PUBG

The “frequency out of range” issues on PUBG are a topic on display. More precisely, your monitor is either out of date or its settings are incorrect and the game cannot run on it. When you see this error, the game usually disappears. If your monitor has been running the game without problems, and suddenly you start to notice this error, the problem may be with the graphics driver. Try the following solutions.

1. Check monitor refresh rate

Normally the monitor update rate does not change but a driver or game update may cause a change.

  1. Open the Settings app with the keyboard shortcut Win + I.
  2. Go to Demonstration.
  3. Scroll down and click on Advanced display options.
  4. Open the update level reduction.
  5. Choose either 60Hz or 144Hz.

  1. Click on the Display adapter properties on this same screen.
  2. Go to the Monitor tab.
  3. Make sure the refresh rate is set to 60Hz or 144Hz.

2. Switch to Windowed mode

Some players have been able to resolve the issue by playing PUBG in window mode instead of full screen mode. You can change the mode from the game setting but in some cases, the game will leave before you can get to the setting. If you can’t change the display mode for the game, try the other solutions.

3. Roll back graphics driver

The “out of range frequency” issues were reported on PUBG by players using Nvidia Gsync and running the driver version 388.31. If you have recently upgraded the GPU driver on your system, please revert to an older version.

  1. Open Device Manager.
  2. Expand Display Adapters.
  3. Double-click the GPU.
  4. Go to the Driver tab.
  5. Click Back Roll Driver.
  6. Roll back to an older version available.
  7. Restart the system after the rollback is complete.

4. Update graphics driver

Just as a driver update can cause the “frequency out of range” problem, it can also fix it. A new update can track the problems caused by an old one. Check if there is a driver update available for your GPU and install it.

  1. Open Device Manager.
  2. Expand display devices.
  3. Right-click on the GPU and select Update driver.
  4. Search online for drivers and install the available one.
  5. Restart the system.

5. Turn off Gsync

Nvidia’s Gsync is known to cause “out – of – range”. The problem will correct the problem.

  1. Right-click an empty space on the desktop and select Nvidia’s control panel from the menu.
  2. Look for a plus button next to Display.
  3. Click Install G-SYNC.
  4. Uncheck enable G-SYNC.


The “frequency out of range” problem can appear even though the game has been running without any problems on your system for years. It usually boils down to a driver issue. That said, it’s a good idea to check if your hardware has been damaged. Your monitor, HDMI cable, and even the GPU can be damaged. Run a diagnostic scan on the GPU to be safe.

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