How to fix PUBG not authorized on your platform

PUBG is an online game. Players around the world connect to a server to play together. 100 players are a medium sized game but there are thousands of games going on at any given time. PUBG has severs all over the world so the load is rotated and players get a good ping.

Unauthorized PUBG on your platform

Unauthorized PUBG on your platform

Online games like PUBG connect to an online server. If the connection fails, you will not be able to enter the game. Other areas of the game may also be accessible eg you will not be able to buy anything from the market, check your status, or collect a prize.

If you find that PUBG does not have an authorized error, it may be a problem with the game files or it may be a server issue at the end of PUBG.

Check PUBG status

PUBG servers tend to get over it especially if your region or country has an extended holiday season. If too many players are logged into the game, the server may not be able to keep up. You can try changing segments to see if you can connect to a game.

  • Take a look at the PUBG Twitter support page to see if the game is running or not.
  • Check out one of the many online tools that report PUBG server status. You can give it a go Report anger. It will tell you countries where it was reported. also worth a look.

If the servers are down, you will have to wait for them to be repaired. If they are down but there is a dramatic increase in the number of players, keep trying and eventually you will be able to enter a game.

Verify game files

This configuration will only work if you are playing on PC and Steam. If you are playing on a tablet or console or phone, this configuration cannot be applied.

  1. Steam Open.
  2. Go to the Library.
  3. Right-click PUBG and select Properties.
  4. Go to the Local Files tab.
  5. Click Verify the integrity of game files.
  6. Let Steam fix any problems with the files and try to join a game.

Note: this does not fix server side issues. You have to wait for the game to unlock those.

Platform specific theme

An unauthorized PUBG error may be platform specific. Players may be able to connect to the game from a PC but not from a console. In this case, it’s again a problem at the end of the game or a problem with the console. For example, if you see the error on Xbox, there may be a problem with the Xbox servers or PUBG servers. Check for Xbox server server issues and wait for them.


The unauthorized PUBG is usually a game side error. This means that there is nothing wrong with your head and that is a good thing. Unfortunately, it also means you can do nothing to fix it but wait around. You can try uninstalling and reinstalling a game but this rarely works, especially if you play on a console.

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