How to fix Slack not receiving notifications on Windows 10

Slack can display desktop notifications if your Slack app is installed or if you have enabled browser-based alerts for Slack for web. The Slack desktop app offers far better control over messages than the web-limited comparison of browser capabilities.

Slack not receiving messages on Windows 10

Messaging for Slack on Windows 10 is easy to set up; you need to install the app, make sure it has permission to display notifications, and enable the types of notifications you receive.

  1. Install Slack and login to workspace.
  2. Open the Windows 10 Settings app with the keyboard shortcut Win + I.
  3. Go to System.
  4. Select Notifications and Actions.
  5. Scroll down to Slack.
  6. Make sure notifications are enabled.
  7. Open Slack and go to its options.
  8. Go to Notifications.
  9. Turn on the Messages you would like to receive.
  10. Slack resume for good measure.

Looks like there could be a problem with your contacts

If the notification options in Slack show the following message, you will not receive any notifications;

Looks like there could be a problem with your contacts

You have turned “Focus Assist” on your Windows settings, which means you will not receive any calls from any app. If you turn off this feature, you will receive notifications again.

You must ensure that Focus Assist is turned off. Focus Assist is a feature of Windows 10. To turn it off;

  1. Open the Settings app with the keyboard shortcut Win + I.
  2. Go to System.
  3. Select Focus Help.
  4. Make sure it is turned Off.

If you continue to see the message above, even if Focus Assist is off, follow these steps.

  1. Quit Slack (should not run in system tray).
  2. Open your default browser.
  3. Enter this in the URL bar: slack: // setting /? Update = notificationFailoverEnabled: cheated
  4. Tap Enter.
  5. Open Slack when prompted with your browser.
  6. The message will go away and you will start receiving messages.


Slack can synchronize call settings across different running situations. It can also be set up to display messages differently on a par-work basis and per channel. Make sure that you do not sync options from other devices where the messages do not appear as regularly. For Focus Assist, it will be quickly enabled and disabled from its task center. You can turn it on when you need me, if you are displaying a document but make sure you turn it off. The whole point of Focus Support is to eliminate hits ie calls so that it makes sense not to deliver Slack calls when enabled.

The post How to Fix Slack Not to Receive Notifications on Windows 10 appeared first on TechtricksNg.