How to fix the Xbox error 0x97e107df

The Xbox is a device that is still on and still connected to the internet. You can put the device in offline mode, and you can play games offline if they have offline mode. That said, most games on Xbox are online games and that means you need an internet connection to play them.

xbox error

Fix error Xbox 0x97e107df

Xbox error 0x97e107df is a connection error. The device cannot connect to the Xbox service, or it cannot connect to the Internet. The problem may be at your head, or it could be a service breakdown at the end of Microsoft.

1. Check Xbox service status

Xbox error 0x97e107df is usually related to a service outage. Before attempting anything else, check that all Xbox services are installed.

  1. Open a browser on your desktop.
  2. Visit the Xbox service status page.
  3. Check that service is down.

If the service is down, you will have to wait for them to set up. The error cannot be resolved otherwise.

2. Test network connection

Check if your Xbox is connected to the network. You can check network connection from the Xbox.

  1. Press the X button on your controller.
  2. In the menu that opens, select Options.
  3. Go to Network settings> Network.
  4. Select Test Network Options.

3. Network reset

If the console is not connected to the network when it should be, ie, the network is working and other devices can connect to it, you need to reset the network settings.

  1. Press the X button on your console.
  2. Select Options.
  3. Go to Network> Advanced Options.
  4. Select MAC Address Alternate Title.
  5. Select the Clear option.
  6. Restart your Xbox.

4. Sign out and sign in again

Try signing out and signing back in to your Xbox account. If the account is not connected or there is a problem with authentication, by signing out and resubmitting a solution.

  1. Press the X button on your controller.
  2. Go home.
  3. Choose your profile picture.
  4. Select the logout option.
  5. Restart the console.
  6. Sign in to your Xbox account again.

5. Reset Xbox

If there is no service interruption, and your internet connection is not working, the problem may be with the console and its firmware. Resetting it can fix the problem. It’s a good idea to make sure your games are backed up before you continue.

  1. Press and hold the power button on the Xbox.
  2. Hold the button for 10-15 seconds.
  3. Release the button when the console closes.
  4. Wait another 10-15 seconds.
  5. Turn back the console.


Xbox error 0x97e107df is usually caused by problems with Xbox service. Microsoft usually solves service problems quickly as most users will not be able to play on their console. For joint fractures, you may have to wait a little longer. Some service problems last much longer and only affect certain games. If so, you can try playing something else in the meantime.

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