How to fix Please insert a disk into USB drive on Windows 10

All desktop operating systems have USB plug & play drivers. The file system may be a barrier to accessing files on the drive eg, the NTFS USB driver is not available on macOS but there are apps that you can use to get around it.

USB drivers are static so you don’t have to worry about damaging them as a hard drive could be damaged. If a USB driver has not been physically damaged, or has been stored in a humid and / or dusty environment for an extended period of time, it will work fine.

Fix Insert a disk into a USB drive

However, the error “Please insert a disk into a USB drive” usually indicates a problem with the driver you have connected, however before attempting to resolve the issue, run through these checks.

  • Connect a different USB disk and try to access it.
  • Connect the USB driver you are having trouble with a different USB port.
  • Connect the USB driver you are having problem with with a different system.

1. Supports files

If you can access the USB on a different system, but not by yourself, your priority should be to back up the files you can. You should be able to access other USB drivers on your system if not, we have a different solution for the problem.

Any computer that allows access to the USB that does not open on your system should be used to back up files.

2. Reset USB device

If you can’t access any USB drivers on the system, no matter what port you use, you have a problem with USB devices.

  1. If you have connected other storage devices eg SD cards for your system, remove them.
  2. Remove other devices connected to the USB port eg, phone, dongle, or keyboard or printer.
  3. Open Device manager.
  4. Expand Universal serial bus controllers.
  5. Right click on USB Root Hub and select Uninstall tool.
  6. Restart the system and the device will be re-installed automatically.
  7. Connect USB driver and find out if you can access it.

3. Driving letter conflict

This might work if you can’t access other USB drivers on your system, or if you can’t get exactly the same driver. The driver may not be accessible because it is trying to claim a driver ‘s drive letter that is hidden or a letter that is already in use.

  1. Tap on the Keyboard shortcut Win + R. to open the run box.
  2. in the running box, insert diskmgmt.msc and tap on the Enter a key.
  3. Open File Explorer.
  4. go to This PC.
  5. Look at the a letter assigned to the USB disk in File Explorer, and in the Disk management tool. You will notice an error.

  1. Right click on the USB disk in Disk Management and select Change drive letter and route.
  2. Choose a drive letter that’s new ie, not given to driver in File Explorer or Disk Management.
  3. Once the altered driving letter, remove the disc and reinsert it.

4. Scan for malware

Malware may have damaged the disk or it may prevent access to it.

  1. Attach the disc to your system.
  2. Open File Explorer and go to This PC.
  3. Right click on the USB disk and select Scan for Microsoft Defender.
  4. Let the scan finish and eliminate any detected infections.

5. USB disk shape

It is possible that the USB disk has corrupted partitions and / or files that prevent access to the disk. The drive format will fix the problem but the files on the drive will be lost.

  1. Open File Explorer.
  2. go to This PC.
  3. Right click on the USB drive and select Shape.
  4. Investigate quick formatting.
  5. Click Start up.
  6. Wait for the format to complete and the a driver will be accessible.


When all else fails, the disk format will fix anything wrong but you will lose files. Once the disk is formatted, you can try to recover files. Please make sure not to restart the system or disconnect the driver before attempting to recover a file.

The post How to configure Insert a USB drive disk on Windows 10 appears first on TechtricksNg.

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