How to fix Windows 10 doesn’t recognize Android phone

Android phones plug & play for Windows 10 system. When you connect an Android device (phone or tablet), Windows 10 automatically installs drivers for it. Once the drivers are installed, you can access the phone’s storage from File Explorer.

    Windows 10 does not recognize Android phones

Fix Windows 10 does not recognize Android phones

It’s easy to connect an Android phone to a Windows 10 system, and get to its store, however, you’ll run into problems. One common problem faced by users is that the Android phone is not recognized by Windows 10. This problem appears in one of two ways;

  • The phone does not appear in this PC when you connect it.
  • When you connect the phone to your computer, Windows 10 displays a message that the USB device has not been recognized or is misused.

These problems are relatively easy to fix even if you have an old Android device (Android 6 or older), or if you have a rooted device, you may need to manually install a few things to connect the phone to Windows 10 PC.

Before trying any of the solutions, go through these reviews;

  • Make sure that the phone is unlocked when you connect it to your system and that it remains unopened for at least five minutes.
  • Make sure you are using an original data cable, or a certified data cable to connect the device.
  • Try changing the port to which you connect the phone. Try a USB 2.0 port if your device is old.

1. Enable file transfer connection

When you connect an Android phone to a Windows 10 system, it can connect with different types of connections;

  • Cost link (no data can be read or written)
  • File transfer (read and write data).
  • Media transfer protocol (MTP) (access audio and video files, and some pictures).
  • Image transfer protocol (access images).

To read and write files to the Android device, you need to set it to the File Transfer protocol.

  1. Connect the Android phone to Windows 10 PC.
  2. Wait to hear the hardware hardware connection or if you see that the phone is charging.
  3. Swipe down to open the calls panel.
  4. Tap on it Android connection option twice.
  5. On the opening screen, select File Transfer.
  6. Wait one minute (Windows 10 may install additional drivers) and then open File Explorer.
  7. go to This PC.
  8. The a machine will appear with the drivers inside.

2. Enable USB debugging

USB developers typically use USB debugging, when you enable it and connect your device to a Windows 10 system, it installs additional drivers. These drivers may be required to establish a connection.

  1. Open the Options app on your Android device.
  2. go to System or About Phone (depends on the device).
  3. look for Construction.
  4. Tap on the build number seven times to enable Developer options.
  5. go to Developer preferences (will appear in the Settings app on your Android device).
  6. Put it on USB debugging.
  7. Disconnect the Android phone from the Windows 10 system and reconnect it.
  8. Let USB debugging on the phone (see prompt).
  9. Stay tuned Windows 10 to install drivers and then access the tool from File Explorer.

3. Uninstall and reset tool

Windows 10 sometimes fails to install drivers. This means that your device is not installed properly. Try uninstalling and reinstalling.

  1. Connect your Android phone to your Windows 10 PC.
  2. Open Device manager.
  3. Expand Portable appliances and look for your phone.
  4. Right click on the tool and select Uninstall tool from the context table.
  5. Let the device to uninstall.
  6. Disconnect the phone from the PC.
  7. Reconnect the phone and allow drivers to install.

Note: If you do not see your phone under portable devices, check under Other Devices and USB devices.

4. Power cycling the phone and PC

Android phones can have problems preventing them from connecting to a computer.

  1. Disconnect the Android phone from the Windows 10 PC.
  2. Reboot Windows 10 system.
  3. Press the power / wake / sleep button on an Android phone.
  4. Select Restart from the table.
  5. Unlock the phone when it restarts and wait 5 minutes for the phone to be ready.
  6. Connect the phone to Windows 10 system.

5. Boot to ODIN / Fastboot mode

Just like Windows 10 system BIOS, Android phones (Samsung devices) have ODIN mode or Fastboot mode. By plugging in your device in this mode, and then connecting it to your Windows 10 system, it could install the drivers required for its connection.

Warning: pay close attention to your phone screen. Your phone’s wake / sleep button will be the key for selection so be careful not to press it and choose an option that can turn off your phone.

  1. Turn off the phone.
  2. Hold down the Volume Up, Volume Down, and Home buttons on the device (or the Bixby button on a Samsung device).
  3. When you see the device logo appear, release the three buttons and press the Volume up button.
  4. Connect the phone to Windows 10 PC.
  5. Wait 5 minutes.
  6. Click on the power button to turn off the phone.
  7. Click on the power button again to turn it on.

6. Install Samsung Smart Switch

This configuration for Android devices is made by Samsung.

  1. Download Samsung Smart Switch.
  2. Install the app on your Windows 10 system.
  3. Connect the Android phone to your system.
  4. The a phone will be found.

7. Install drivers from Google manually

Windows 10 may consistently fail to install drivers for the device. Uninstall and reinstall will be of no use in this case. You can install drivers from Google manually.

  1. Open Device manager.
  2. look for Android Integrated ADB Interface. It may be under USB controllers or Portable devices.
  3. Right click on the tool and select Uninstall.
  4. Download USB drivers from Google here.
  5. Take out the package
  6. Disconnect and reconnect the Android device.
  7. Open Device manager.
  8. Find the phone (look under Portable or USB devices).
  9. Right click on the phone and select Update driver.
  10. Choose Check my computer for software.
  11. Select the packet taken out.
  12. Click Next and let the drivers install.
  13. Disconnect the phone, and connect it again.

8. Connect in Airplane mode

Please make sure you put your phone in Airplane mode before connecting to your system. It is known to work in some cases.

  1. Disconnect the phone from the computer.
  2. Swipe down and tap on build Airplane mode.
  3. Connect the phone to the system.
  4. As soon as the phone appears in File Explorer, you can turn Airplane mode off.


Android phones do not require special apps to connect to the Windows 10 system. It is usually very easy to access the internal storage of an Android device without special file managers. It’s only difficult because Android is still a bit scattered and Windows 10 can’t recognize devices from certain device manufacturers.

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