How to Fix Zoom Camera Not Working (Full Guide)

Zoom has become a popular choice, this year, with so many newcomers working from home for the first time. It is especially good if you need to use it in a classroom or similar teaching / learning setting. Its service and apps offer features that make learning interactions easier.

To Zoom credit, the app is easy to use. Setting up and joining a meeting only takes a few seconds and users rarely if ever get in trouble when they sign up. New users are much easier to get on board and have fewer restrictions than Microsoft Teams built to run in an established organization and not in an open position.

Camera Zoom not working

Zoom Camera not working

Zoom is very special in what it does; video conferencing. Its tools and features are built around its core function.

Zoom has support for additional apps eg Microsoft Teams but nonetheless, the apps do not block the call or logging feature.

Why does video zoom not work?

If you are trying to attend or schedule a meeting in Zoom but your video is not working, try the solutions below.

1. Restart Zoom

Zoom is a very unobtrusive app and that is why a problem with it is very rare. If the video does not work, uninstall the app and run it again. Restarting will fix most problems with it.

2. Disable other camera apps

If you have other apps running that use the webcam, you should ignore them. Webcam cannot be used with multiple apps. If another app is using the webcam, Zoom will not be able to access it.

  1. Leave all apps who uses a webcam.
  2. Leave Zoom.
  3. Launch Zoom again and come together / start a meeting.

3. Check Zoom camera permissions

To use the webcam, Zoom must be allowed to access it. Check that you have permission to do so.

Air Windows 10;

  1. Open the Configuration app with keyboard shortcut Win + I.
  2. go to Privacy and select the Tab camara.
  3. Turn the Allow apps access to Camera version.
  4. Scroll down the list of apps, and turn the switch next to Zoom On.
  5. Restart Zoom.

Air macOS;

  1. Open System Preferences.
  2. go to Security & Confidentiality.
  3. Select the Privacy tab.
  4. Select Camera in the left-hand column.
  5. In the pan on the right, enable Zoom.
  6. Restart Zoom.

4. Check the camera settings in Zoom

Zoom has its own camera options. Make sure your webcam is properly connected and detected.

  1. Open Zoom and click on the button cogwheel under your profile picture.
  2. Go to Video tab.
  3. Open the Lower camera and choose your webcam.
  4. Restart Zoom.

5. Turn off meaningful background

You may have enabled virtual backgrounds and they are causing problems with the webcam.

  1. Open Zoom and click on the button cogwheel under your profile picture.
  2. Go to Background and filter tab.
  3. Choose gin on the back.
  4. Restart the app.

Zoom video not working

6. Enable / accelerate hardware acceleration

Zoom supports hardware acceleration. It may or may not cause problems with the video. Try turning it off.

  1. Open Glossary and go to a options.
  2. Select the Video tab.
  3. Click on the Advanced button at the bottom.
  4. Uncheck video processing under Use hardware acceleration for.
  5. Uncheck Uploading a video under the same section.
  6. Restart Zoom.

7. Update Zoom

If you have upcoming updates for Zoom, install them. The app usually checks for updates when it launches. Leave the app and reopen it.

Camera not working on Zoom

8. Insert and reset Zoom

If all else fails, you can uninstall and reinstall Zoom. It may take longer than the other solutions listed but it will work.

Air Windows 10;

  1. Open Control Panel.
  2. go to Programs> Enter a program.
  3. Select Zoom from the list and click on Uninstall.
  4. Download Zoom and install it.

Air macOS;

  1. Open the Folder ~ / Applications.
  2. Right click on Zoom and select Move to the bin.
  3. Download Zoom and install it again.


Zoom is easy to set up and while there are many other options, very few come so close to simplicity. You can try using Google Meets instead of Zoom but the above solutions should solve video problems with the app.

The post How to Fix Zoom Camera Not Working (Full Guide) first appeared on TechtricksNg.

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