Microsoft Teams are meant to be used within an organization. Generally, users are set up via an active directory and usually from the same network or organization. Because it’s free, it can also be used outside of an organization, as users can bring anyone on board by simply sending them an invitation.
Microsoft Teams external users
So how exactly does it work to add Microsoft Teams external users? Let’s divide it into two categories:
- If you use Microsoft Teams with you personal account, you can invite anyone.
- If you have a corporate account however, it is linked to a business license, and the invitation of outside users is usually limited.
But what if you encounter a problem and cannot add guests or external users?
Microsoft Teams Can’t Add Guests
Inviting external users to an organizational team is usually limited to keeping the network private, but the feature does exist.
It may need to be activated.
This is what you can do if you cannot add guests to Microsoft Teams.
1. Activate Guests policy
You need to enable guests for your organization. This can only be done by someone who has admin access to the Teams dashboard.
- Visit the Microsoft Teams Control Center.
- In the left column, Expanding Org-wide settings.
- Select guest access.
- Turn on the “Allow guest access in Teams” switch.
- Go to what features you want guests to have. Make sure ‘Allow guests to access teams’ is enabled.
- Click Save.
- In the left column, click Remote Access under organization-wide settings.
- Turn on ‘Users can communicate with other Skype for Business and Teams users’.
- Click the ‘Add Domain’ button.
- Enter the domain used by the guest users’ email account and add it.
- Click Save.
- Enter the settings 24 hours to apply.
2. Enable guest access from PowerShell
You can enable guest access via PowerShell. Again, an admin should handle this and not an end user.
- Open PowerShell with admin rights.
- Complete the following assignment install the AzureAD module. Tap Y if prompted.
Install-Module -Name AzureAD
- Perform this command connect AzureAD to your Microsoft account. If this command does not work, consult this document for alternative assignments.
- Sign in with your Microsoft Teams / Microsoft 365 admin accountt.
- Perform this command.
Set-MsolCompanySettings -UsersPermissionToReadOtherUsersEnabled $True
- Restart the Microsoft Teams client and try adding a guest.
3. Update Microsoft Teams
Microsoft Teams are usually automatically updated and in the background they may not update at times.
- Open Microsoft Teams.
- Click on your profile right bo.
- Select Check for Updates.
- Allows the app to check for updates and download them.
- Quit Microsoft Teams.
- Restart Microsoft Teams and the app will be updated before you can use it.
On a business license, Microsoft Teams must restrict users from adding guests unless an organization explicitly activates it.
This is done to keep the data shared about Teams private, and also to restrict who is able to use a business license or the company’s features.
The report Microsoft uses external users: how to add guests? first appeared on TechtricksNg.