USB Mass Storage Device Driver Problem (FIXED) – Windows 10

USB devices are, in general, plug & play. There are of course exceptions eg printers may still need to install additional drivers and / or software but large USB storage devices do not have this problem.

You can connect a USB disk or hard drive to any USB port on your computer, and you will hear the new hardware chime on Windows 10. Drivers will be installed almost immediately and the device will be accessible in File Explorer.

USB Mass Storage Device has a driver problem

USB storage device has driver problem

A large USB plug & play storage device but a driver is still involved. It’s just installed automatically by Windows 10 and users won’t notice that. In some cases, however, the driver does not install, or the installation is stopped. Windows 10 usually does not try to reinstall the driver.

If you find that the large USB storage device has a driver error when connecting a USB driver to your system, try the following solutions.

1. Change USB port

One of the main reasons why a USB driver might install, or why you see a mass error on the USB Mass Storage device is due to a loose USB port. Ports tend to fade over time or if you are not careful when moving your system.

  • Remove the USB storage device and connecting it to a different port.
  • If you are using a USB hub to connect the device, disconnect the hub and connect the device directly to your system.

2. Reset USB device

A large USB storage device that is not properly inserted may need to be installed and then reset to work.

  1. Open Device manager.
  2. Expand Other tools.
  3. Right click on the USB stick storage device that is listed.
  4. Choose Uninstall tool from the context table.

  1. Once submitted, connect the USB flash drive to your system.
  2. Windows 10 install drivers for it.

3. Edit Windows menu

If the large storage device does not install properly after installation, there seems to be a problem with the registry.

  1. Tap on the Keyboard shortcut Win + R. to open the run box.
  2. Enter regeditin the run box and tap Enter.
  3. Go to following a key.
  1. Double-click the Start value under USBSTOR.
  2. Enter 3 in value data box and click OK.
  3. Restart the system and reconnect the USB device.

4. Check power options

USB devices and ports are often taken down if not in use. This should not happen when using a device but there is no set time for inactivity which is why they get power down.

  1. Open Device manager.
  2. Expand Universal serial bus controllers.
  3. Right click on the USB Root Hub device and select Real estate.
  4. Go to Power Management Tab.
  5. Uncheck an “Allow the computer to turn off this device to save energy.”
  6. Click OK.
  7. Restart the system and connect the storage device.


A large USB storage device is a general term used for any storage device that can connect via a USB port. If your device needs to be powered out, make sure you connect it to a port that provides the right amount of power. Replace the cable and make sure your USB ports are clean and free of rust.

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