Wireless Keyboard Touchpad Not Working (Troubleshooting Guide)

Wireless keyboards have been around for a long time and have largely changed. You will find that they come in many different variations depending on how you use the keyboard.

Some keyboards come with a built-in touchpad. It’s great if you want to use a touchpad with a desktop computer but don’t want to add another edge to your desktop.

Wireless keyboard touchpad working

Wireless keyboard touchpad working

Logitech manufactures some of the best keyboards for computers. They work well with just about any OS; macOS, Linux, and of course Windows 10. You may be able to get a Logitech keyboard to run more smoothly on a Windows system but there are always exceptions.

If you have connected a wireless keyboard, that is Logitech keyboard or not, and you cannot operate the touchpad, try the solutions below.

1. Insert and reset the keyboard

When keyboard does not work as it is ie touchpad does not work, you can solve the problem frequently by uninstalling and resetting the device.

  1. Open Device manager.
  2. Expand Keyboards.
  3. Right-click on the wireless keyboard and select Uninstall tool.
  4. Remove the cordless dongle which your keyboard uses to connect to the system or despair e if it is a Bluetooth device.
  5. Restart the system.
  6. Attach the dongle again or pair the keyboard.
  7. The machine will install automatically and start working.

2. Check batteries

A wireless keyboard runs on batteries. You can use single-use dry batteries or you can use rechargeable ones. In all cases, a low battery or a weakened battery will prevent the keyboard from working properly.

Replace the battery for the keyboard. Even if you find it is not low, try changing the battery out for new / new ones and try the trackpad.

3. Enable touchpad

The touchpad on the keyboard can be disabled. Check to see if there is a version of the keyboard that can be turned on. If not, try the Fn + F8 key to turn the touchpad on.

4. Install property drivers

Some keyboards eg Logitech keyboards often come with their own apps and / or drivers. They may need to be installed for the keyboard to work.

Check for available drivers. They may come in a disk with the packaging of the keyboard or you can check online to see if drivers are available on the official website of the keyboard maker.

5. Run keyboard troubleshooter

Try running the keyboard problem on Windows 10.

  1. Open the Options app (Keyboard shortcut Win + I).
  2. go to Updates & security.
  3. Choose Troubleshoot.
  4. Click Additional troublemakers.
  5. Run the keyboard trouble.

6. Remove other edges

If your keyboard connects to the system via Bluetooth, try remove other Bluetooth pairing devices. If the keyboard connects via a dongle, remove other tools connected to the system via USB port eg, phone, remove it. Make sure that the keyboard connected directly to the system and not via a USB hub.

7. Clean the trackpad

Trackpads may also not work if they are dirty and dirt tends to build up over time with use. Use a safe cleaning solution and clean the trackpad. It can help the trackpad run better.


The trackpad on a wireless keyboard should work if the keyboard itself is working. The trackpad is not a tricky device. In fact, in most cases, it is as easy to use as a mouse. The solutions above will help you get the trackpad to start working.

The post Wireless Keyboard Touchpad Not Working (Troubleshooting Guide) first appeared on TechtricksNg.

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